Privacy Policy

1. Information We May Collect

We may collect information that you voluntarily provide to us, information collected automatically through website technologies, and information received from third-party sources in connection with our insurance services.

Information You Provide Directly

When you complete a form, request a quote, call us, email us, or otherwise contact The MHP Group, we may collect information such as:

• Name, company name, title, and contact information.
• Email address, phone number, mailing address, and business location.
• Business type, industry, operations, revenue, payroll, employee count, vehicles, property details, and other underwriting-related information.
• Insurance needs, current policy information, renewal dates, coverage preferences, and quote request details.
• Messages, attachments, or other information you choose to submit.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address, browser type, device type, operating system, and referring website.
• Pages viewed, links clicked, time spent on pages, and other website usage activity.
• Approximate location information based on your device or IP address.
• Cookie, pixel, analytics, and tracking information used to improve website performance and marketing effectiveness.

Information From Third Parties

We may receive information from insurance carriers, wholesalers, service providers, business partners, marketing platforms, referral sources, publicly available sources, or other third parties where permitted by law.

2. How We Use Information

The MHP Group may use collected information to:

• Respond to quote requests, contact forms, calls, emails, and service inquiries.
• Evaluate insurance needs and help identify potential coverage options.
• Communicate with insurance carriers, wholesalers, and partners regarding quotes, applications, policies, renewals, claims, or service requests.
• Provide customer service, policy support, account reviews, and risk management guidance.
• Send business communications, educational content, newsletters, reminders, or marketing messages where permitted.
• Improve our website, services, user experience, marketing campaigns, and internal operations.
• Analyze website performance, traffic sources, and visitor engagement.
• Protect against fraud, unauthorized activity, misuse, legal claims, or security threats.
• Comply with applicable laws, regulations, contractual obligations, and insurance industry requirements.

3. Cookies, Analytics, and Tracking Technologies

Our website may use cookies, pixels, tags, analytics scripts, and similar technologies to help the website function properly, understand how visitors use the site, measure marketing performance, and improve our content and advertising.

These technologies may collect information about your device, browser, website activity, traffic source, and interactions with our pages or forms.

You may be able to manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features or functionality.

4. How We Share Information

The MHP Group does not sell your personal information. We may share information when necessary to provide insurance services, operate our business, improve our website, or comply with legal obligations.

Information may be shared with:

• Insurance carriers, wholesalers, brokers, underwriters, claims representatives, and related insurance partners.
• Technology providers, website hosting companies, CRM platforms, analytics providers, marketing tools, email platforms, and other service providers.
• Professional advisors, legal counsel, auditors, consultants, or compliance providers.
• Government agencies, regulators, courts, law enforcement, or other parties when required by law or legal process.
• Successors or related parties in connection with a business transaction, merger, acquisition, reorganization, or sale of assets.

When we use service providers, we expect them to use information only as needed to provide services to The MHP Group and to protect the information appropriately.

5. Insurance and Underwriting Information

Because The MHP Group provides insurance-related services, some information you provide may be used for quote preparation, underwriting review, policy service, renewal evaluation, risk assessment, claims support, or communication with insurance markets.

Insurance carriers and related third parties may have their own privacy policies and data practices. Once information is provided to a carrier, wholesaler, or insurance partner, their use of that information may be governed by their own policies and applicable laws.

6. Email, Phone, and Text Communications

When you provide your contact information, The MHP Group may contact you by email, phone, text message, or other reasonable communication methods regarding your inquiry, quote request, insurance options, policy service, renewal, or related business purposes.

You may opt out of marketing emails by using the unsubscribe link in an email or by contacting us directly. Please note that we may still send non-marketing communications related to quotes, policies, service requests, legal obligations, or administrative matters.

7. Data Security

The MHP Group uses reasonable administrative, technical, and physical safeguards designed to help protect information from unauthorized access, disclosure, alteration, or misuse.

However, no website, email system, online form, or electronic transmission method is completely secure. We cannot guarantee the absolute security of information submitted through this website or transmitted electronically.

8. Data Retention

We may retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, support insurance transactions, comply with legal or regulatory obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information, the nature of the relationship, insurance industry requirements, and applicable law.

9. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the ability to:

• Request access to certain personal information we maintain about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain information, subject to legal, regulatory, insurance, and business recordkeeping requirements.
• Opt out of certain marketing communications.
• Limit or manage cookies through your browser settings.

To submit a privacy request, please contact us using the contact information listed at the bottom of this page. We may need to verify your identity before fulfilling certain requests.

10. Children’s Privacy

This website is intended for business and commercial insurance audiences and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete that information where required by law.

11. Third-Party Websites

This website may contain links to third-party websites, platforms, tools, carrier resources, or partner pages. The MHP Group is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. State-Specific Privacy Rights

Certain states may provide additional privacy rights to residents. If applicable, The MHP Group will respond to verified privacy requests in accordance with relevant state privacy laws.

Because privacy laws vary by location and may change over time, your rights may depend on where you live, the type of information involved, and how that information is used.

13. Changes to This Privacy Policy

The MHP Group may update this Privacy Policy from time to time to reflect changes in our practices, website, services, technologies, or legal requirements.

When updates are made, the revised Privacy Policy will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

14. Contact The MHP Group

If you have questions about this Privacy Policy, how your information is handled, or how to submit a privacy request, please contact us:

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